We design, build and run custom apps and AI workflows for your clients — under your brand, on your paper, in your client's environment. No platform tier to sign. No monthly minimum. No engineer on your payroll.
Every owner reading this has run the same numbers and reached the same place. There are three ways out and two of them are bad.
Someone who can scope, build and ship production software is one of the hardest hires in technology — at a salary you carry from day one, against a practice that hasn't sold anything yet. Nobody hires ahead of that revenue, so the practice never starts.
You sign a tier, get a login and a partner portal, and then you're alone with a product you still have to scope, price and deliver yourself. The commitment starts before the first client does, and the floor doesn't care whether you sold anything this month.
A client of ten years asks what you can do about their data and their AI, and you talk around it until the question goes away. It doesn't go away. It gets asked again next quarter, to somebody else.
We work the engagement with you from the first client conversation to the handover — and the client never meets us as a third party.
We join the discovery call as your team. The hard technical question gets answered while you're in the room, not taken away and returned a week later.
You sell a defined thing at a number you can defend. No open-ended hours, no discovery that quietly becomes the project.
Their tenant, their identity, their data. Entra sign-in, tenant-scoped access, and an owner named at the client before we hand over.
Your team runs what we built and fields the calls. We're your escalation path, not your client's helpdesk.
These aren't concepts or roadmap — every tile below opens a working demo on sample data. They're the tools we built for our own clients and our own helpdesk, and any of them can be deployed under your brand for yours. Custom work gets scoped the same way; the catalogue is just where most partners start.
Tickets, devices, network status, reports and a knowledge base — with per-client module toggles so each account sees only what you've enabled.
Explore live → LiveA company front door for your client's staff: directory, policies, time off, onboarding requests and an assistant that answers from their own documents.
Explore live → LiveBranded client reporting generated from live data — service desk, security, patching, lifecycle — with an assistant that answers questions about the report itself.
Explore live → LiveTechnician day planning with real drive times, capacity and appointment slots — built for a dispatcher who needs the whole board on one screen.
Explore live → LiveStarter and leaver runs end to end: accounts, licences, hardware, access removal and a checklist the client can watch progress against.
Explore live → LiveTenant posture scored and explained in plain language, with the gaps ordered by what actually reduces risk rather than by what's easy to fix.
Explore live → LiveSite and device health your client can look at themselves — so the "is it us or is it you?" call gets answered before it's made.
Explore live → LiveBuild a quote from your own catalogue and pricing, send it, and track whether it was opened — wired back into your PSA so the sales order writes itself.
Explore live → LiveSend an agreement, take a legally signed copy back, and file it — without paying per envelope to a third party that owns your documents.
Explore live → LiveReconciles what vendors billed you against what you billed the client, and surfaces the seats and services quietly costing you margin every month.
Explore live → LiveEvery device with its age, warranty and replacement date, turned into a refresh budget your client can plan against instead of react to.
Explore live → LiveAnswers the phone when nobody's there, triages what's actually urgent, raises the ticket, and escalates only what genuinely warrants waking someone.
Explore live →The commitment starts when a client of yours says yes — not when you sign with us.
A small fixed fee, capped at a set number of hours. You get a confirmed design, a firm number for the build, and a go/no-go. Decline at the gate and it ends there — nothing further is owed. Catalogue products skip this entirely.
One monthly fee per deployed client, on term. No separate build invoice for your client to approve as a capital purchase. You set the retail price and keep the difference.
Hosting, monitoring, patching and upstream API maintenance sit with us. Tier 1 and the client relationship stay with you, which is where your margin lives.
That sentence is the whole definition, and the test below settles almost every question about it.
No extra invoice, no change request, no conversation about whose fault it was.
Named up front, because a surprise here is how these arrangements sour.
We join your client call as your team and map how the work runs today — where the manual effort is, what breaks, and which of it is worth building. You bring the relationship; we bring the questions an engineer would ask.
The opportunity becomes a defined deliverable with a fixed number and a written gate. If discovery turns up something that changes the shape of the work, you hear it then — not three weeks into a build.
Designed, built and deployed into your client's environment, in your brand and your colours. You see working software on a schedule, not a status report.
A named owner at the client, a runbook your team can work from, and handover to your helpdesk. We stay behind you on escalation and keep the thing patched and monitored.
Worth saying plainly, because most of these are the reasons a partnership like this goes wrong.
We run a PSA, carry an on-call phone, and answer to clients who don't care why something broke. Every product in the catalogue above was built against our own accounts and our own deadlines before it was ever offered to a partner. When we tell you what a build costs and how long it takes, it's because we've already paid for finding out.
Bring the account that keeps asking for something you've been putting off, and we'll tell you what it takes to build — before either of us signs anything.
keith@methodologyit.tech